You must receive a return authorization (RA) before sending back any product for any reason. Call customer service at 1-713-582-8905 from 9:00am to 5:00pm Central Time Monday - Friday.
SportStar Product LIMITED WARRANTY
SportStar chinstraps are warrantied against defects in material and workmanship for a period one year from the date of purchase. Proof of purchase is required. Misuse or altering our products will void the warranty. SportStar at its own discretion will either repair or replace defective products. Customers should call SportStar directly at 1-713-582-8905 to receive a return authorization.